Policies & Terms

Privacy Policy

Last updated: August 19, 2026

This privacy policy explains how HYPE Agency ("we", "us", "our") collects, uses, and protects your personally identifiable information (PII) when you visit our website or use our services.

Information we collect

When you interact with our site — filling out a contact form, booking a consultation, or subscribing to our newsletter — we may collect your name, email address, company name, and job role.

How we use your information

• To personalize your experience and deliver relevant content
• To respond to inquiries and follow up after correspondence
• To send periodic emails about our services (you can unsubscribe at any time)
• To analyze site traffic and improve our offerings

Data protection (GDPR)

As a company headquartered in Sofia, Bulgaria, we comply with the EU General Data Protection Regulation (GDPR). You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

We process data under lawful bases including consent, legitimate interest, and contractual necessity. We do not sell, trade, or transfer your personal information to third parties.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact and lead data is retained for up to 24 months after last interaction unless you request earlier deletion.

Third-party services

We use trusted third-party services (such as Google Analytics) to analyze site traffic. These services may collect anonymous usage data subject to their own privacy policies. We do not share your PII with advertisers.

Children's privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

Contact us

For questions regarding this privacy policy or to exercise your data rights, contact us at [email protected].

HYPE Agency · 4 Iskar Str., Sofia, Bulgaria

Terms & Conditions

Last updated: August 19, 2026

By accessing and using the HYPE Agency website ("Site"), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use the Site.

Use of the Site

The content on this Site is provided for general information and marketing purposes only. We reserve the right to modify, update, or remove content at any time without prior notice.

Intellectual property

All content on this Site — including text, graphics, logos, images, and software — is the property of HYPE Agency or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

Limitation of liability

HYPE Agency shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use this Site. The Site and its content are provided "as is" without warranties of any kind.

External links

This Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those external sites.

Governing law

These terms are governed by and construed in accordance with the laws of Bulgaria. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

Changes to these terms

We reserve the right to update these terms at any time. Continued use of the Site after changes constitutes acceptance of the revised terms.

Cookie Policy

Last updated: August 19, 2026

This policy explains how HYPE Agency uses cookies and similar technologies on our website.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how you interact with our Site and improve your experience.

Types of cookies we use

Essential cookies

Required for basic Site functionality (e.g., remembering your cookie preference). These cannot be disabled.

Analytics cookies

We use Google Analytics to collect anonymous data about page views, traffic sources, and user behavior. These cookies help us understand how visitors use the Site so we can improve it. Analytics cookies are only set after you provide consent.

Managing cookies

When you first visit our Site, a consent banner allows you to accept or decline non-essential cookies. You can change your preference at any time using the controls below, or through your browser settings.

How to control cookies in your browser

Most browsers allow you to view, manage, and delete cookies. Note that disabling cookies may affect your experience on the Site. Refer to your browser's help documentation for instructions.

Changes to this policy

We may update this cookie policy as our practices or regulations change. The "Last updated" date at the top reflects the most recent revision.