# Cyrcl
> See how HYPE redesigned Cyrcl's shared mobility app to reduce trip-start friction with clearer pricing, availability, battery range, and parking guidance.

- Canonical page: https://www.agencyhype.com/case-studies/cyrcl
- Markdown mirror: https://www.agencyhype.com/case-studies/cyrcl.md
- Categories: Product

## Summary
Faster bike unlocks through clearer urban mobility app UX

A redesign of a shared bikes and e-bikes mobile app focused on faster trip starts, clearer pricing, and safer ride decisions.

## Overview
### Six months to rebuild. We shipped it.
Our team’s process was specially designed to meet the unique challenges and needs Cyrcl had, ensuring the final product was not only functional but truly bespoke.

- Rider journey mapping
- Booking flow redesign
- Design system
- iOS & Android design
- Back-end & mobile development
- Migration & launch support

## Project facts
- Client: Cyrcl
- Services: Mobile App Redesign
- Location: EU
- Year: 2026

## Results
- ~2 mins — Time to book a bike
- +70% — App downloads
- +37% — Retention rate
- 6 months — Platform rebuild

## Challenge
Complex city rules, fluctuating bike availability, inconsistent GPS confidence, and balancing novice-friendly guidance with power-user speed.

## Approach
We rebuilt the rider journey end to end — mapping friction points, redesigning booking and trip-start flows, and shipping a shared design system across iOS and Android with migration support.

## Outcome
Riders unlock and start trips with far less decision fatigue, cutting time-to-book and lifting downloads and retention after a six-month platform rebuild.